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We accept returns and exchanges on unwound yarn in its original condition for store credit within 90 days. Needles and hooks may be returned or exchanged for store credit within 7 days of purchase in unused condition. Clearance items are final sale and may not be returned or exchanged.
Class Policy Highlights: For a full list of class policies, please see the class policies page.
Minimum Number of Students: All classes must have a minimum of 3 students signed up to run. Classes with less than 3 people signed up may be run as private lessons at the Instructor's discretion. If there are less than 3 students enrolled, those who are registered will be notified and refunded at least 48 hours in advance.
Cancellations: All class cancellations must be made at least 48 hours in advance of the first day of class for a full refund. Within 48 hours of the class beginning, students may cancel for a store credit on their account. After the first day of class, no refunds, for store credit or otherwise, will be issued.
Missed Classes/Make-up Classes: Make-up classes may be offered at the discretion of the instructor with the exception of the first session of a class. If you will be unable to attend the first session of a class, please do not register for the class.