Thank you for shopping with us! We accept returns and exchanges on unwound yarn in its original condition for store credit within 90 days. Needles and hooks may be returned or exchanged for store credit within 7 days of purchase in unused condition. Clearance items are final sale and may not be returned or exchanged. Class Policy Highlights: For a full list of class policies, please see the class policies page. Minimum Number of Students: All classes must have a minimum of 3 students signed up to run. Classes with less than 3 people signed up may be run as private lessons at the Instructor's discretion. If there are less than 3 students enrolled, those who are registered will be notified and refunded at least 48 hours in advance. Cancellations: All class cancellations must be made at least 48 hours in advance of the first day of class for a full refund. Within 48 hours of the class beginning, students may cancel for a store credit on their account. After the first day of class, no refunds, for store credit or otherwise, will be issued. Missed Classes/Make-up Classes: Make-up classes may be offered at the discretion of the instructor with the exception of the first session of a class. If you will be unable to attend the first session of a class, please do not register for the class.